01.24.2008
On the Fast Company blog, I found this post highlighting the dangers of predictability for a business, in this case, Starbucks:
It’s not just the service that is average, but predictable. The coffee is the same way…Predictability can be a double edged sword. It can put people in auto pilot, for example. Or it can lull [...]
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12.07.2007
Most nights, for the hour or so that I watch tv, I catch at least one Apple commercial. Of late, they’ve included particularly pointed byplay between “Mac” and “PC.”
[youtube=http://www.youtube.com/watch?v=ZRAUlK8_2VE&rel=1]
At the same time, I’ve watched posts flying all over the web about the issues with Mac’s latest operating system, Leopard. And even if Mac [...]
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